2021 Winter Storm Resources

The February Winter Storm in Texas will have lasting effects on our community. There are still many questions and information that residents are seeking. We have gathered a number of recovery resources and made them available here to help you get through the effects of the weather. We encourage residents to utilize the lists of the side of local plumbers and contractors to help make any necessary repairs and utilize the expedited permit processes to help get it done quickly. As always, if you still need your help, please submit them through our report a concern center. We're here for you Corinth, and together, we can get through this stronger than ever!

Please check back often for updates!

The February Winter Storm in Texas will have lasting effects on our community. There are still many questions and information that residents are seeking. We have gathered a number of recovery resources and made them available here to help you get through the effects of the weather. We encourage residents to utilize the lists of the side of local plumbers and contractors to help make any necessary repairs and utilize the expedited permit processes to help get it done quickly. As always, if you still need your help, please submit them through our report a concern center. We're here for you Corinth, and together, we can get through this stronger than ever!

Please check back often for updates!

  • Important Information Regarding Your Water Service Account

    23 Feb 2021
    • Winter Storm Leak Adjustment

    Homeowners that sustained damage to the interior/exterior water service lines and irrigation lines that caused excess usage may now apply for a Winter Storm Leak Adjustment. Adjustments will only be considered if the damage to the water service lines occurred as a direct result of the extreme weather conditions during the winter storm of February 14 thru February 19, 2021. Requests for adjustments to the homeowner water service account must be made by Friday, April 30, 2021.

    Please allow twenty-one (21) days for staff to process the Winter Storm Leak Adjustment submission due to the anticipated high volume of requests. Homeowners will be notified by email with the City's determination. Refund checks for credits will not be provided. The winter storm leak adjustment is an exception to the City’s policy and is being offered to the residents of Corinth to provide relief during this unprecedented situation. Winter Storm Water Leak Adjustment Form

    • Sewer Averaging

    For residential customers, water consumption is measured and averaged to establish the monthly sewer charge for each customer for the upcoming year. The sewer averaging process consists of usage during the months of November, December, January, and February. Many Corinth residents sustained damage to the interior and exterior water service lines, irrigation lines and pools that caused excess usage of water during the February Winter Storm. The increased usage due to broken service lines, pools, and dripping faucets the week of the winter weather event will not be used in calculating the new sewer charge.

    • Late Penalties

    The Winter Storm will have lasting effects on our community. Many residents are now dealing with the aftermath of this unprecedented situation. City officials have announced that utility bill late penalties and disconnections for non-payment have been suspended until March 30.

  • Service Line Warranty Claims

    22 Feb 2021

    The City offers a service line warranty program through the National League of Cities (NLC). The program is offered to residents directly by the NLC program and all payments and handling of service requests are done by the NLC program.

    Residents that purchased external water service line coverage or interior plumbing and drainage coverage may be eligible for coverage. The claims handling and repairs process includes: triage, contractor deployment, and repairs.

    Claim Process

    • Call 1-866-922-9006 to begin the claims process. The customer service representative triages the claims.
    • Once claim is accepted, Contractor is assigned.
    • Upon completion, the contractor processes the claim directly with SWLA. The homeowner is asked to complete a post-repair satisfaction survey.
  • Texas Survivors Affected by Winter Weather Can Apply for Federal Disaster Assistance

    20 Feb 2021

    DENTON, Texas – Texas homeowners and renters in the 77 counties designated for individual assistance who sustained damage may now apply for disaster assistance with FEMA.

    If you have insurance and are applying for disaster assistance, you must also file a claim with your insurance company as soon as possible. By law, FEMA cannot duplicate benefits for losses covered by insurance. If insurance does not cover all your damage, you may be eligible for federal assistance.

    The fastest and easiest way to apply is by visiting www.disasterassistance.gov.

    If it is not possible to register online, call 800-621-3362 (TTY: 800-462-7585). The toll-free telephone lines operate from 8 a.m. to 10 p.m. CDT, seven days a week. Those who use a relay service such as a videophone, Innocaption or CapTel should update FEMA with their specific number assigned to that service.

    The counties are: Angelina, Aransas, Bastrop, Bee, Bell, Bexar, Blanco, Brazoria, Brazos, Brown, Burleson, Caldwell, Calhoun, Cameron, Chambers, Collin, Comal, Comanche, Cooke, Coryell, Dallas, Denton, DeWitt, Ellis, Falls, Fort Bend, Galveston, Gillespie, Grimes, Guadalupe, Hardin, Harris, Hays, Henderson, Hidalgo, Hood, Jasper, Jefferson, Johnson, Kaufman, Kendall, Lavaca, Liberty, Madison, Matagorda, Maverick, McLennan, Montague, Montgomery, Nacogdoches, Nueces, Orange, Palo Pinto, Panola, Parker, Polk, Rockwall, Sabine, San Jacinto, San Patricio, Scurry, Shelby, Smith, Stephens, Tarrant, Travis, Tyler, Upshur, Van Zandt, Victoria, Walker, Waller, Wharton, Wichita, Williamson, Wilson, and Wise.

    When you apply for assistance, have the following information readily available:

    • A current phone number where you can be contacted
    • Your address at the time of the disaster and the address where you are now staying
    • Your Social Security number, if available
    • A general list of damage and losses
    • If insured, the insurance policy number, or the agent and company name

    If it is safe to do so, start cleaning up now. Take photos to document damage and begin cleanup and repairs to prevent further damage. Remember to keep receipts from all purchases related to the cleanup and repair.

    Disaster assistance may include financial assistance for temporary lodging and home repairs, low-interest loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.

    Low-interest disaster loans from the U.S. Small Business Administration are available to businesses, homeowners and renters. Call the SBA at 1-800-659-2955 (TTY: 800-877-8339) or visit www.sba.gov/services/disasterassistance.

  • Texas Self Reporting Damage Survey

    20 Feb 2021
    Governor Greg Abbott and the Texas Division of Emergency Management (TDEM) are encouraging Texans to complete the Self Reporting Damage Survey to help the state identify damages across Texas and help emergency management officials gain an understanding of damages that occurred during the recent winter weather. This data is also needed to provide information to FEMA and highlight the need for federal disaster assistance for individuals.
    The voluntary survey, available in both English and Spanish, can be accessed by visiting: www.TDEM.texas.gov/warm. Reporting damage to the Texas Division of Emergency Management is a voluntary activity, is not a substitute for reporting damage to an insurance agency, and does not guarantee disaster relief assistance.
    "I urge Texans to fill out the Self Reporting Damage Survey and provide crucial information on the winter weather impacts to their home or property," said Governor Abbott. "The information gleaned from this survey will help our state identify the full impact of this winter weather and help emergency management better serve Texans."